Ice Fishing Game — Privacy Policy & our commitment to data protection

Ice Fishing Game (icefishinggame.co) believes that every member's privacy is a fundamental right. When you register, play, or interact on our platform, certain information reaches us. This policy explains how we store and use that information.

Ice Fishing Game believes in complete transparency. We want you to know exactly what happens with every piece of your information — nothing is hidden. This policy is written in plain English so that any member from Bangladesh can easily understand it.

By creating an account or browsing the site, you are considered to have accepted this Privacy Policy. If you have any questions, please contact our support team.

Ice Fishing Game only collects the information strictly necessary to deliver its services — nothing more.

Ice Fishing Game also automatically collects certain technical information — such as login timestamps and session duration. This data is used solely to improve site security and service quality.

Ice Fishing Game uses your data solely for the purposes listed below — never beyond them:

• Account Management: Registration, login, password reset, and identity verification.
• Payment Processing: Storing deposit, withdrawal, and transaction history.
• Customer Support: To resolve your issues quickly and handle disputes efficiently.
• Security: Detecting fraud and blocking suspicious activity.
• Compliance: Meeting licensing authority requirements and legal obligations.
• Service Improvement: Analysing user experience to improve games and features.
• Promotion: Informing you about offers and bonuses with your consent (opt-out available).

Ice Fishing Game never shares your information with third parties for advertising purposes. Our partner companies are also required to comply with our privacy standards.

Ice Fishing Game never sells your data. However, to keep our services running, limited information is shared with trusted third parties:

• Payment Provider: Information required to process transactions via bKash, Nagad, and Rocket.
• Game Provider: Anonymous session data used to operate the game.
• Regulatory Authority: For licensing and legal compliance obligations.
• Law enforcement agencies: When required by court order or legal obligation.
• Third-party auditors: Only the necessary portion for security verification.

When sharing information in the cases above, Ice Fishing Game ensures that the receiving party also adheres to strict privacy standards. Under no circumstances is information shared unnecessarily.

Ice Fishing Game uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytics cookies: To understand which parts of the site are most used — on an anonymous basis.
• Security Cookies: To detect fraud and automated attacks.

Most cookies can be disabled from your browser settings. However, disabling essential cookies may cause certain features of Ice Fishing Game to not work properly.

Ice Fishing Game applies industry-leading standards to data protection. Everything from your name to your payment details is secured across multiple layers.

Please remember — keeping your password and OTP confidential is your responsibility. No Ice Fishing Game staff member will ever ask for your password or OTP over the phone or via chat. If anyone does, it is a scam.

As an Ice Fishing Game member, you have important rights regarding your personal data. If you contact support, we will respond within 30 days.

Ice Fishing Game strictly ensures that no one under the age of 18 can access the platform. We never knowingly collect data from minors.

• Date of birth is verified at the time of registration.
• In cases of suspicion, a national ID or birth certificate may be requested.
• If a minor is identified, the account is immediately suspended and all associated data is deleted.
• If you believe a child or someone you know is using Ice Fishing Game, please let us know.

Ice Fishing Game does not retain your data indefinitely. Each category of data has a defined retention period:

Once the retention period expires, data is automatically and securely deleted or fully anonymised.

Ice Fishing Game may update this Privacy Policy as needed. For significant changes, members will be notified in advance by email or via an on-platform notification.

• The date of any changes will be noted at the top of the page.
• Continued use of the platform after any update will be considered acceptance of the revised policy.
• If you object to the updated policy, you may close your account and submit a request.
• We will provide a copy of any previous policy upon request.

For any privacy-related questions or complaints, please contact Ice Fishing Game's Data Protection Team. We're ready to assist you in Bengali.